Your Barbie by
Year
Your Questions Answered
Email Me
Please do not email any photos, links or file attachments.
*****
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The Restoration Process -
How does it work?
I look forward to working
with you anytime!
Please email me with a list
of what you would like to have restored, and I will send you my address
information.
If you have a spam blocking filter on your email address, please add me
(RestorBabs@aol.com) to your 'safe'
list before you email me.
Please ship your entire doll (as opposed to the head only). This is very important so I do not have to handle the head and hair.
Please send your dolls nude (no clothing or jewelry please!)
Please use: white
tissue and/or 1 - 2 pieces of bubble wrap, or other plain packaging paper
(nothing colored or printed)
Just one piece of scotch tape is fine, please, so I don't have to struggle to
free dolls from tightly taped up packets or use scissors anywhere
near the dolls*
Please do not send your dolls enclosed in individual cardboard doll
display boxes. These are bulky, expensive to ship, and I have no room to store
them while your dolls are
here.
Photos - I regret
that I am unable to take 'before' and 'after' photos of all dolls.
Therefore please take desired 'before' photos before you ship your package.
Please send 1 - 12 dolls per appointment. If you have more than 12, please let me know. I am always happy to make special arrangements!
*Please do not send payment with your
doll(s) unless we have already discussed the exact cost.*
A brief list of what you would like me to address (and your contact information)
is all that is necessary.
Photos
- I do not email before/after photos of dolls.
Therefore please take desired 'before' photos before you ship your package.
****************
I respond to emails and restore Monday - Friday
Packages are generally picked up on Tues., Thurs., and Fri.
If your name and/or email are on your package return address, I will notify you via email as soon as your package is safely in my possession (Otherwise I may not be able to notify you until I have opened your package).
After I have had a chance to open your package, I will email you my assessment, and we will finalize, via email, your restoration list and total cost at that time. Please note that packages are opened on a first come - first served basis, so your patience is much appreciated!
I will then email you when
your payment arrives safely.
Payment must be received in full before I begin
restoring your dolls.
Turn Around Time: When payment arrives I will give you an estimated completion / ship date. I will then confirm the actual shipping date via an email from usps.com with your label information.
I treat every doll with great care, as if she were my own. While I do my best to return your dolls in a timely manner, I take great pride in my art work and in making sure that restorations are done correctly.
Please expect a turn-around
time of 3 - 4 weeks after payment is received for most
restoration services.
For re-roots and green ear treatments the turn-around time will vary.
A rush order (one week turn around from the time payment is
received) may be possible.
Rush service is an additional $50 per
doll + Express mail charge.
Photos - I regret
that I am unable to take 'before' and 'after' photos of all dolls.
Please be sure to take any desired 'before' photos before you ship your package.
Photo service is available upon request at an additional charge.
Thank you!
1. Please click here for more information on the restorations below:
Re-Roots
Paint Colors
Green Ear Removal (and other stain removal)
Limbs and Bodies
OOAK Projects
3. Shipping Your Package to Me
