(My email address is not able to receive any photos or attachments)
Shipping Information
I am only able to receive packages via US MAIL.
If shipping via UPS, Fed-Ex, DHL, your package will be returned to you.
Pick-up/drop-off service is not available. I apologize, but there are no exceptions.
Please ship your entire doll (as opposed to the head only). This is very important so I do not have to handle the head and hair.
Please send your dolls nude (no clothing or jewelry please!)
Please use: white tissue
and/or 1 - 2 pieces of
bubble wrap, or
other plain packaging paper.
(Just one piece of scotch tape is fine, please, so I don't to
struggle to free dolls from tightly taped up packets or use scissors anywhere
near the dolls)
Please do not send your dolls enclosed in individual cardboard doll display boxes.
These are bulky and hard for me to store while your dolls are here.
Please do not wrap your doll in newspaper or colored tissue paper as any dye or print will stain your doll's vinyl.
If shipping more than one
doll, please send them in ONE box only.
Multiple dolls will be returned in ONE box only as well.
Photos - I regret
that I am unable to take 'before' and 'after' photos of all dolls.
Therefore please take desired 'before' photos before you ship your package.
*************
For those within the U.S. I recommend Priority, insured mail (The post office provides a free, sturdy priority shipping box as well). For packages with a replacement value of $2,000 and over, I recommend using Registered, insured mail (Please check with the post office for their specific packaging requirements for US Registered mail).
For those living outside the U.S. I recommend shipping via
Airmail/Registered. Please write: 'used, broken toys for repair' on the
customs form.
When I return your dolls I will indicate that I am returning used
toys to their original owner, after repair.
Please insure your package -- Though this is a rare occurrence, insurance will protect you from loss or damage in the postal system.
A few words on the USPS's 'Delivery Confirmation'
-- If you print your mailing label online at
usps.com, electronic delivery confirmation
is free.
Electronic-DC numbers, however, may not be scanned when the package is
mailed, nor is delivery confirmation a 'tracking' service.
DC numbers are scanned when the package reaches its destination
zip code.
This does not indicate that I have personally received your package, just that
it has arrived at the post office.
Please make sure your full name and address are on the
return address (and your email address
would be a plus, too) so I may email you when
package is in my possession.
If there is no name on the return address, I
will not contact you until I open your package.
******************
I am only able to receive packages via the postal service.
Pick up / Drop off service is not available.
Please enclose your
contact information inside the box; your full name, email
address, mailing address and phone number (just in case I need to contact you by
phone)
and please put your full name and return address on the package, too. Thanks!
1. Please click here for more information on the restorations below:
Re-Roots
Paint Colors
Green Ear Removal (and other stain removal)
Limbs and Bodies
2. The Restoration Process and how it works
5.
Returning
Your Package to You
